We provide free service up to the home to all subscribers for internet, cable and telephone related problems. These service calls are attended to from 8:00am to 4:30pm Monday through Friday. We have a technician on call weekends and evenings to attend to service outages. You can contact a CSR at: 715-463-5322 or email office@grantsburgtelcom.com
We also have 24/7 Technical Support at 715-463-HELP (715-463-4357)
We also have 24/7 Technical Support at 715-463-HELP (715-463-4357)
PEACE OF MIND
Give yourself some Peace of Mind and protect yourself from costly repair charges.
Sign up today for Peace of Mind service protection plan for $7.95 per month and let us take care of the rest.
What’s covered?
Internet & Wi-Fi
Inside wiring to the Wi-Fi router
Assistance in keeping your devices connected
Replacement of a DSL or cable modem
Telephone
Existing customer-owned interior wire
Cable TV
Existing customer-owned interior wire/coax cable
Without Peace of Mind, service problems beyond the point of demarcation, which is commonly located on the exterior of the house, are charged a trip fee, labor and materials used.
Call 715-463-5322 to sign up. For $7.95 a month, Peace of Mind covers you from the day you order! The low monthly fee will appear as a separate charge on your monthly Grantsburg Telcom statement. 12 month agreement required.
Disclaimer
Support: Premise visits for repair will be done during normal working hours. After hours and weekend repairs maybe subject to charges not covered by Peace of Mind.
Materials: Customers are responsible for the cost of materials and equipment to repair trouble.
Special Circumstances: Grantsburg Telcom reserves the right to charge for time and materials for any chronic service problem (e.g. destructive animals, lightning damage, user error) that causes service disruption or equipment failure, until the issue is resolved by the account holder.
Cancellation: Peace of Mind may be cancelled at any time by contacting Grantsburg Telcom. Customer agrees to pay $7.95 for each remaining month of the one-year agreement.
Give yourself some Peace of Mind and protect yourself from costly repair charges.
Sign up today for Peace of Mind service protection plan for $7.95 per month and let us take care of the rest.
What’s covered?
Internet & Wi-Fi
Inside wiring to the Wi-Fi router
Assistance in keeping your devices connected
Replacement of a DSL or cable modem
Telephone
Existing customer-owned interior wire
Cable TV
Existing customer-owned interior wire/coax cable
Without Peace of Mind, service problems beyond the point of demarcation, which is commonly located on the exterior of the house, are charged a trip fee, labor and materials used.
Call 715-463-5322 to sign up. For $7.95 a month, Peace of Mind covers you from the day you order! The low monthly fee will appear as a separate charge on your monthly Grantsburg Telcom statement. 12 month agreement required.
Disclaimer
Support: Premise visits for repair will be done during normal working hours. After hours and weekend repairs maybe subject to charges not covered by Peace of Mind.
Materials: Customers are responsible for the cost of materials and equipment to repair trouble.
Special Circumstances: Grantsburg Telcom reserves the right to charge for time and materials for any chronic service problem (e.g. destructive animals, lightning damage, user error) that causes service disruption or equipment failure, until the issue is resolved by the account holder.
Cancellation: Peace of Mind may be cancelled at any time by contacting Grantsburg Telcom. Customer agrees to pay $7.95 for each remaining month of the one-year agreement.